Sunset House, Tulum | Updated prices

Australia

Jana

9,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

jungle stay

Lovely accommodation in the jungle side of Tulum! the bed is very comfortable (firm) and the beach is just across the road. Dante was very helpful and responsive.

nothing, but prices get quite steep towards mid-end December, just like anywhere in Tulum.

Australia

Jana

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

comfortable stay near the beach

Great location right across the road from Dos Ceibas Beach club, clean and comfortable rooms and a communal rooftop with a kitchen and plunge pool. Dante was super helpful and quicl to respond whenever we had questions.

safe in the room not usable

United States of America

Adam

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Solid place to glamp or set up base when exploring Tulum

Sunset House is a bit like Hannah Montana: it gives the best of both worlds. Like some of the other properties along the Carretera, it’s a motel-style resort situated in the woods of Tulum. The rooftop has community features, including a plunge pool, kitchenette with electric stovetop, barbecue grill and refrigerator. The rooftop overlooks the lush farmland and forest, which is really a site to see and gives a good view. An adjacent building (Casa Coyote) is available to book massages a la carte. So if you’re looking to “glamp” a little in Tulum while having access to your own bathroom/shower, you’ll enjoy the stay here. Also, if you want a beachfront resort experience without necessarily paying a beachfront premium, then this will be a good bang for the buck. Let’s get into some specifics: - After booking a room, the hotel will connect you with the on-call concierge Dante (via WhatsApp). Dante was friendly, responsive, and offered great suggestions for places to go and eat. He will also coordinate transportation to/from the airport and greet you in-person when you arrive. Speaking of which… - Transportation: the hotel shuttle will cost $200 USD round trip. The driver, Omar, was incredibly friendly and safe and also offered suggestions on where to eat along the main road. It’s a 2-hour trip from the airport to the hotel, so be sure to tip because the dude is putting in miles. The other staff is also friendly. - The room: it’s a bit like a treehouse, meaning don’t expect an electronic key fob or card to access the room - it’s a padlock and key. Still, everything felt safe and secure. The room includes a small safe to store any particularly sensitive valuables. The king room is no-frills and pretty straightforward, but still cozy and comfortable - the bed was firm. There’s an A/C unit, ceiling fan, and plug-in fan to keep things cool. The room was mostly clean (and they will make it every day), though we did have to request some new sheets.

So overall, Sunset House is a nice place to stay for a few days if you want to go at your own pace and don’t care for all the luxury bells and whistles. That said, the following is not so much a list of “cons” so much as some things to be mindful of, because everyone’s tolerance is different and everyone is looking for a different travel experience: - The main wifi at Sunset House was down for a day and a half - that was in addition to what seemed to be an overall service outage in the area. Obviously, that made it a bit difficult to plan things out. It was a fast connection though. - Sunset House goes “dark” from 1 PM to 4 PM every day to refresh the generator. So it’s best to be up and out before then to avoid getting stuck in the room without electricity, air conditioning, etc. - The property is situated in the woods, so expect to see the occasional lizard running around the staircase or walls outside. They might find their way into the room, but keep the lights off to help keep out any creatures/bugs. I guess what I’m trying to say is, don’t worry about this too much - it’s the same as any other tropical location or outdoor experience.

Germany

Sharon

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Very Good

The location was great, amazing sunset views from the rooftop!

The property was not secured, the doors were only able to be closed with lockers.

United States of America

Raymond

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Good, easy stay for a night

Spacious room, clean and good pricing

room had tough lighting (at night) and smelled like bleach

United States of America

Seth

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

good value if you are looking for a place to sleep

location top notch, price very fair for going rates. good WiFi. room nicely laid out. very nice manager!

no electricity between 12-4, no water in room, shower water salty.

Canada

Marie-christine

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Good budget option in the beach zone

Beautiful bedroom, very big and extra stylish with huge windows. The small shared kitchen was a lifesaver to me when I realized restaurants in the zona hoteleria were crazy expensive (but stock up on food in town first). The rooftop pool was tiny but very refreshing and in the sun. Loved it. The owners were very nice and available to help out (reach them through whats app since there’s no reception desk). Access to the beach through another hotel.

I didn’t love the location. Sunset house is a bit far from the center of the zona hoteleria so you have less affordable options for food. Other than that, the generator is loud, but it would be the case at pretty much any hotel in the beach zone.

United States of America

Maria

9,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

enjoyable stay, will stay here again

the house is in a property with other stays behind a restaurant. and so there is a side gate that must be opened each time you want to come and and out security 24 hrs. perfect place for my daughter and no resort style feeling but rather very boho, comfortable and laid back. my room was on first floor and it was large , clean, and with a jungle feel throughout.

electricity is down between noon and 5pm to save energy, which I am fine with. however sometimes it would be out earlier. wifi not available until he early mornings when it was needed for day planning

United States of America

Angela

9,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Great

Good location, has free filtered water to drink, nice and clean. Dante and Ivo are very helpful all the time.

Canada

Julie

7,0 Good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Good

The erae around is just wonderful, in the middle of the trees, so peaceful and quiet. Rooms are beautiful, nice decors and cool features such as a hammock on the terrasse and a small pool on the rooftop, 24h access :) free water access all day, they also rent bikes for the day to go around the hotels erea and have partnership with neirby hotel to access the beach with no extra cost. Staff very friendly and helpful, they have also a restaurant and serve breakfast. They offered us breakfast on the last morning to apologise for the last night inconvenience very thoughtful!

Electrical brackage and no water during the second day and second night, was disappointing but not the fault of the hote, it was a local issue and other hotels had same problem.. We only stayed 2night so it was disappointing for us, we were so hot during the night and not able to cool out as no air Co, or to take a shower or use toilets until 10am the next day no WiFi to plan our stay... so we just left in the morning for our next destination and did not really enjoy the place, shame

Australia

Jana

9,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

jungle stay

Lovely accommodation in the jungle side of Tulum! the bed is very comfortable (firm) and the beach is just across the road. Dante was very helpful and responsive.

nothing, but prices get quite steep towards mid-end December, just like anywhere in Tulum.

Australia

Jana

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

comfortable stay near the beach

Great location right across the road from Dos Ceibas Beach club, clean and comfortable rooms and a communal rooftop with a kitchen and plunge pool. Dante was super helpful and quicl to respond whenever we had questions.

safe in the room not usable

United States of America

Adam

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Solid place to glamp or set up base when exploring Tulum

Sunset House is a bit like Hannah Montana: it gives the best of both worlds. Like some of the other properties along the Carretera, it’s a motel-style resort situated in the woods of Tulum. The rooftop has community features, including a plunge pool, kitchenette with electric stovetop, barbecue grill and refrigerator. The rooftop overlooks the lush farmland and forest, which is really a site to see and gives a good view. An adjacent building (Casa Coyote) is available to book massages a la carte. So if you’re looking to “glamp” a little in Tulum while having access to your own bathroom/shower, you’ll enjoy the stay here. Also, if you want a beachfront resort experience without necessarily paying a beachfront premium, then this will be a good bang for the buck. Let’s get into some specifics: - After booking a room, the hotel will connect you with the on-call concierge Dante (via WhatsApp). Dante was friendly, responsive, and offered great suggestions for places to go and eat. He will also coordinate transportation to/from the airport and greet you in-person when you arrive. Speaking of which… - Transportation: the hotel shuttle will cost $200 USD round trip. The driver, Omar, was incredibly friendly and safe and also offered suggestions on where to eat along the main road. It’s a 2-hour trip from the airport to the hotel, so be sure to tip because the dude is putting in miles. The other staff is also friendly. - The room: it’s a bit like a treehouse, meaning don’t expect an electronic key fob or card to access the room - it’s a padlock and key. Still, everything felt safe and secure. The room includes a small safe to store any particularly sensitive valuables. The king room is no-frills and pretty straightforward, but still cozy and comfortable - the bed was firm. There’s an A/C unit, ceiling fan, and plug-in fan to keep things cool. The room was mostly clean (and they will make it every day), though we did have to request some new sheets.

So overall, Sunset House is a nice place to stay for a few days if you want to go at your own pace and don’t care for all the luxury bells and whistles. That said, the following is not so much a list of “cons” so much as some things to be mindful of, because everyone’s tolerance is different and everyone is looking for a different travel experience: - The main wifi at Sunset House was down for a day and a half - that was in addition to what seemed to be an overall service outage in the area. Obviously, that made it a bit difficult to plan things out. It was a fast connection though. - Sunset House goes “dark” from 1 PM to 4 PM every day to refresh the generator. So it’s best to be up and out before then to avoid getting stuck in the room without electricity, air conditioning, etc. - The property is situated in the woods, so expect to see the occasional lizard running around the staircase or walls outside. They might find their way into the room, but keep the lights off to help keep out any creatures/bugs. I guess what I’m trying to say is, don’t worry about this too much - it’s the same as any other tropical location or outdoor experience.

Germany

Sharon

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Very Good

The location was great, amazing sunset views from the rooftop!

The property was not secured, the doors were only able to be closed with lockers.

United States of America

Raymond

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Good, easy stay for a night

Spacious room, clean and good pricing

room had tough lighting (at night) and smelled like bleach

United States of America

Seth

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

good value if you are looking for a place to sleep

location top notch, price very fair for going rates. good WiFi. room nicely laid out. very nice manager!

no electricity between 12-4, no water in room, shower water salty.

Canada

Marie-christine

8,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Good budget option in the beach zone

Beautiful bedroom, very big and extra stylish with huge windows. The small shared kitchen was a lifesaver to me when I realized restaurants in the zona hoteleria were crazy expensive (but stock up on food in town first). The rooftop pool was tiny but very refreshing and in the sun. Loved it. The owners were very nice and available to help out (reach them through whats app since there’s no reception desk). Access to the beach through another hotel.

I didn’t love the location. Sunset house is a bit far from the center of the zona hoteleria so you have less affordable options for food. Other than that, the generator is loud, but it would be the case at pretty much any hotel in the beach zone.

United States of America

Maria

9,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

enjoyable stay, will stay here again

the house is in a property with other stays behind a restaurant. and so there is a side gate that must be opened each time you want to come and and out security 24 hrs. perfect place for my daughter and no resort style feeling but rather very boho, comfortable and laid back. my room was on first floor and it was large , clean, and with a jungle feel throughout.

electricity is down between noon and 5pm to save energy, which I am fine with. however sometimes it would be out earlier. wifi not available until he early mornings when it was needed for day planning

United States of America

Angela

9,0 Very good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Great

Good location, has free filtered water to drink, nice and clean. Dante and Ivo are very helpful all the time.

Canada

Julie

7,0 Good

Purpose of trip: Leisure trip

What would you highlight about Sunset House

Good

The erae around is just wonderful, in the middle of the trees, so peaceful and quiet. Rooms are beautiful, nice decors and cool features such as a hammock on the terrasse and a small pool on the rooftop, 24h access :) free water access all day, they also rent bikes for the day to go around the hotels erea and have partnership with neirby hotel to access the beach with no extra cost. Staff very friendly and helpful, they have also a restaurant and serve breakfast. They offered us breakfast on the last morning to apologise for the last night inconvenience very thoughtful!

Electrical brackage and no water during the second day and second night, was disappointing but not the fault of the hote, it was a local issue and other hotels had same problem.. We only stayed 2night so it was disappointing for us, we were so hot during the night and not able to cool out as no air Co, or to take a shower or use toilets until 10am the next day no WiFi to plan our stay... so we just left in the morning for our next destination and did not really enjoy the place, shame

Internet	WiFi is available in all areas and is free of charge.
Parking	No parking available.
Bathroom	Toilet paper, Towels, Bath or shower, Private bathroom, Free toiletries, Shower
Bedroom	Linen, Wardrobe or closet
View	Garden view
Outdoors	Outdoor furniture, Beachfront, Outdoor dining area, Sun terrace, BBQ facilities, Balcony, Terrace, Garden
Kitchen	Shared kitchen
Room Amenities	Socket near the bed, Clothes rack
Activities	Beach
Food & Drink	Restaurant
Services	Concierge service, Express check-in/check-out, Airport shuttle Additional charge
Safety & security	Fire extinguishers, Key access, Safety deposit box
General	Designated smoking area, Air conditioning, Non-smoking throughout, Tile/marble floor, Private entrance, Fan, Non-smoking rooms
Outdoor swimming poolFree!	Open all year, Adult only, Pool is on rooftop, Pool with view, Pool/beach towels, Sun loungers or beach chairs
Wellness	Sun loungers or beach chairs
Languages spoken	English, Spanish

Check-in	From 15:00 to 21:00
Check-out	From 07:00 to 11:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit	A damage deposit of USD 100 is required on arrival. That's about GBP 77. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds	Children of any age are welcome.
Age restriction	The minimum age for check-in is 18
Pets	Pets are not allowed.
Payments by Booking.com	Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.

Sunset House

FROM 84,00 (USD $)

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Sunset House | Mexico - Tulum